Safe Play Commitment

Responsible Gaming at 7kkk

At 7kkk, we believe that entertainment should never come at the cost of your wellbeing. Our Responsible Gaming framework provides every Bangladeshi player with the tools, information, and support they need to stay in control — so that gaming remains a source of enjoyment, not hardship.

21+ Only
Self-Exclusion Available
Deposit Limits
Time-Out Features
24/7 Support
21+
You must be 21 years of age or older to register and play on the 7kkk Platform. By accessing any gaming product on this site, you confirm that you meet the minimum age requirement. 7kkk carries out mandatory age and identity verification for all registered accounts. Underage gambling is strictly prohibited and will result in immediate account closure and forfeiture of any balances held.

Controls Built for Your Safety

7kkk provides a comprehensive suite of responsible gaming tools that you can activate at any time directly through your account or by contacting our 24/7 support team. These features are free, immediate, and respected across all Platform products.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit cap on your account. Once your chosen limit is reached, the Platform will prevent further deposits until the period resets. Reducing your limit takes effect immediately; increasing it requires a 7-day cooling-off period to give you time to reconsider.

Time-Out Periods

If you feel you need a short break from gaming, activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, place bets, or access any gaming product on the Platform. Your account and balance are safely preserved for when you return.

Self-Exclusion

For players who feel their gambling is becoming a serious problem, self-exclusion provides a longer-term block on your account — from 6 months up to 5 years, or permanently. During self-exclusion, your account is suspended and you will not receive any promotional communications from 7kkk.

Session Time Reminders

Enable on-screen session reminders that notify you after a set period of continuous play — for example, every 30, 60, or 90 minutes. These prompts encourage regular breaks and help prevent extended, unplanned gaming sessions that can occur when you are absorbed in a game.

Loss Limits

Set a maximum loss threshold for a given day, week, or month. Once you reach this limit, further wagering is blocked until the period resets. Loss limits give you a clear financial boundary and prevent chase-betting behaviour that often escalates losses beyond what was originally intended.

24/7 Support Access

Our English-speaking support team is available around the clock every day of the year — including BPL and IPL match days. If you are concerned about your gambling behaviour, or that of someone close to you, contact us immediately via Live Chat or at [email protected] for confidential assistance.

Ask Yourself These Questions

This checklist is not a clinical diagnostic tool, but it can help you reflect honestly on your relationship with gambling. If you answer "yes" to two or more of these questions, we encourage you to use one of our responsible gaming tools or speak with our support team.

All conversations with the 7kkk support team about responsible gaming are handled in strict confidence. Your account will not be penalised for raising a concern.

Have you ever spent more money gambling than you originally planned to when you started a session?
Have you continued gambling in order to try to win back money you had already lost?
Have you ever felt the need to keep your gambling activity secret from people close to you?
Has gambling ever caused you to neglect your work, studies, household responsibilities, or personal relationships?
Have you ever borrowed money, used savings, or sold belongings to fund gambling?
Do you find that you need to gamble with increasing amounts of money to get the same level of excitement?
Have you tried to cut down or stop gambling but found it difficult or impossible?
Do you feel anxious, irritable, or low when you are not able to gamble?

How to Activate Your Safety Tools

Activating responsible gaming tools on your 7kkk account is straightforward and takes only a few minutes. You can manage most settings directly from your account dashboard. For self-exclusion or urgent assistance, contacting our support team is the fastest route.

  • 1

    Log In to Your Account

    Access your 7kkk account via the login page. You must be logged in to manage your responsible gaming settings.

  • 2

    Navigate to Account Settings

    Find the "Responsible Gaming" or "Account Limits" section within your profile or settings menu.

  • 3

    Choose Your Tool

    Select the tool you wish to activate — deposit limit, loss limit, session reminder, time-out, or self-exclusion — and configure your preferred settings.

  • 4

    Confirm Your Selection

    Review and confirm your chosen settings. Restrictions take effect immediately for limit reductions and time-outs. Increases are subject to the mandatory cooling-off period.

  • 5

    Contact Support if Needed

    If you cannot find a setting, need to activate self-exclusion urgently, or simply want to talk to someone, contact our team via Live Chat or at [email protected] — 24/7, every day of the year.

All Available Controls at a Glance

Deposit Limit

Daily / weekly / monthly cap on deposits. Reductions are immediate; increases require a 7-day cooling-off period.

Loss Limit

Daily / weekly / monthly ceiling on net losses. Betting is automatically blocked once the threshold is reached.

Session Time Reminder

On-screen prompts triggered after 30, 60, or 90 minutes of continuous play to encourage regular breaks.

Time-Out

Short voluntary account suspension of 24 hours, 48 hours, 7 days, or 30 days. Cannot be reversed mid-period.

Self-Exclusion

Long-term account suspension from 6 months up to permanent. Includes removal from all marketing communications.

Professional Support Resources

While 7kkk's own support team is always available, we recognise that some players may benefit from independent professional advice. We encourage anyone who feels that gambling has become a significant problem to seek help from a qualified counsellor or mental health professional in Bangladesh.

Talk to Someone

If you or someone you know is struggling with gambling-related harm, speaking openly with a trusted family member, friend, doctor, or counsellor is an important first step. You do not need to face this alone. Confidential help is available, and recovery is possible.

Mental health and counselling services are available in major Bangladeshi cities including Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi. Your primary care physician or local community health centre can provide referrals to appropriate support services. 7kkk's support team can also assist you in identifying local help resources — simply reach out via Live Chat or email at any time.

Keeping Under-21s Safe Online

7kkk takes its obligation to prevent access by minors extremely seriously. Our multi-layered approach to age verification means that every account must pass document-based KYC checks before real-money gaming is permitted. However, we also recognise that parents and guardians play an important role in managing what young people can access on shared or household devices.

We recommend that parents and guardians with children in their household take the following steps:

  • Install reputable parental control or content filtering software on shared devices (such as Net Nanny, Qustodio, or similar tools).
  • Keep your 7kkk account credentials private and never share your login details with family members or housemates.
  • Log out of your account whenever you leave a shared device unattended.
  • Enable password protection and screen locks on your personal devices to prevent unauthorised access.
  • Talk openly with children and young adults about the risks associated with gambling and the importance of the 21+ age restriction.

If you suspect that a person under 21 has accessed or registered on the Platform — whether a member of your household or otherwise — please contact us immediately at [email protected]. We will investigate and act swiftly.

Our Support Team Is Always Here

Whether you want to activate a limit, ask a question about responsible gaming, or simply talk to someone — our English-speaking team is available 24 hours a day, 7 days a week, 365 days a year. No judgement. No delay. Just help.

Live Chat

The fastest way to reach our responsible gaming team. Available directly on the Platform 24/7, including all BPL, IPL, and T20 match days. Response time is typically under two minutes.

Email Support

Send your query or concern to [email protected] at any time. We aim to provide an initial acknowledgment within one hour and a full resolution within 24 hours for all responsible gaming requests.

Serving All of Bangladesh

Our team supports players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. All support is conducted in English, and all conversations are treated with complete confidentiality.

Play Responsibly. Play at 7kkk.

Gambling is entertainment. Keep it that way — set your limits, know your boundaries, and enjoy the game. Explore our platform features, or review our full legal resources below.